“Accountability starts with me.” Opening Inclusive Feedback Channels in Pakistan

December 2015 | Sarah Cechvala

Suggested Citation: Cechvala, Sarah. “’Accountability starts with me.’ Opening Inclusive Feedback Channels in Pakistan.” CDA-World Vision Pakistan Feedback Loops Case Study. Cambridge, MA: CDA Collaborative Learning Projects, December 2015.


This case study is a result of a learning partnership between CDA, World Vision UK (WV UK), and World Vision Pakistan (WVP). It documents WVP’s experience integrating accountability and feedback loops into long-term development programs. World Vision and CDA collaboratively seek to document emerging lessons on feedback utilization in organizational decision-making, course correction, and program review and redesign.

The case study represents a snapshot of the experiences and viewpoints shared at the time of the field visit. Broad generalizations cannot be made from a single case study; instead; it is meant to contribute to a larger learning process on feedback loops. This case study, and others were written to allow for the identification of cross-cutting issues and themes across a range of situations.

The primary focus of this case is to document lessons learned during WVP’s pilot of the Accountability Learning Initiatives (ALI). The ALI project is a WV UK-funded initiative that provides support and funding to several country offices (Pakistan, Nepal, Somalia, and Ethiopia) to examine, enhance, and improve existing accountability practices in their development programming.

CDA collaborated with World Vision Pakistan and World Vision UK to produce this case study. This collaboration was made possible with funds from World Vision UK and UK Aid from the UK government; however, the views expressed do not necessarily reflect the UK government’s official policies.

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