Conflict-Sensitivity and Do No Harm

Today, “Do No Harm” is synonymous with conflict-sensitivity and CDA is widely recognized as a leader in conflict-sensitivity through learning projects, innovative teachings, and training programs. Our insights, conceptual frameworks, and practical tools focus on how organizations interact with conflict and how they can work effectively in conflict contexts, while helping to mitigate their negative impacts on conflict, and support local capacities for peace. CDA continues to explore new applications for conflict-sensitivity, including the development of sector-specific tools.  We collaborate with organizations and experts to learn how organizations and individuals learn, think about, apply and spread Do No Harm within and among organizations.

“When the Organization of American States (OAS) said that they would like to improve their capacities in conflict analysis, I knew exactly where to ask for help… obviously CDA. I knew I could count on them to deliver the best conflict analysis training, and one that would meet the expectations of top OAS policy analysts. I was not wrong. Anita and Michelle did a tremendous job.

They enriched the workshop by developing a case study based on OAS-specific needs. They also suggested additional tools to tailor the contents to the needs of people who deal with high-stakes policy negotiations and programmes in the Latin America region. The OAS event was so successful that Caribbean counterparts requested a similar workshop for their own regional agencies. The Caribbean workshop too was highly appreciated by all the participants.”


Gema Redondo

Regional Team Leader, Global Crisis Response Capacity Development Programme, European Union

CDA’s work on conflict sensitivity began in 1993 with the launch of the Local Capacities for Peace Project, which came to be known as the Do No Harm Program.  Over the years, Do No Harm involved hundreds of aid agencies, and more than 1000 aid practitioners from all over the world in its collaborative learning process.  The resulting lessons are presented in Do No Harm: How Aid Can Support Peace – Or War.

What is Conflict Sensitivity?

Conflict sensitivity refers to the practice of understanding how aid interacts with conflict in a particular context, to mitigate unintended negative effects, and to influence conflict positively wherever possible, through humanitarian, development and/or peacebuilding interventions.

Monitoring and Evaluation of Conflict Sensitivity

CDA, in collaboration with the Conflict Sensitivity Community – Hub, seeks learning partners and financial supporters for a collaborative learning partnership on the monitoring and evaluation of conflict sensitivity, with a view towards increasing application and uptake. Learning will focus on the following question: How can conflict sensitivity efforts be effectively monitored and evaluated, in ways that promote robust accountability and learning at all levels, from providers to local communities to organizational headquarters and donors? Through consultative processes and field-based testing, the project will publish a compendium of promising practices, practical guidelines and tools, relevant to both strategy development and program design for humanitarian assistance, long-term development, and peacebuilding. Contact us at

A Selection of Publications

Featured Projects

Ask the Experts

Ask us how we can customize our resources and expertise to help you and your organization become more conflict sensitive and incorporate Do No Harm into aspects of your organization. Contact

Kiely Barnard-Webster, Program Manager [email]

Anita Ernstorfer, Director of Advisory Services [email]

Eva Østbye, Myanmar Country Director [email]

Surendrini Wijeyaratne, Deputy Country Director – CDA Myanmar [email]

Sweta Velpillay, Senior Advisor – Conflict Sensitivity and Peacebuilding Effectiveness [email]

Rory McLaughlin, Director of Programs – CDA Myanmar [email]

John Jeffry Seng, Program Manager [email]

Gabrielle Aron, Director of Programs [email]